Thank you for shopping at BravoBear! Below you'll find all the important details about our shipping policies.
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Last updated: April 2023
1. Processing Time
Orders are typically processed within [1–3 business days] after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note: Processing times may be extended during peak periods, holidays, or due to high order volume.
2. Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Note: Delivery times are estimates and may vary depending on destination, carrier, and external factors.
3. Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can use this number to check the delivery status of your order on the carrier’s website.
4. Lost or Stolen Packages
BravoBear is not liable for lost or stolen packages confirmed to be delivered to the address provided for an order. If your tracking shows "delivered" but you did not receive it, please check with neighbors or your local carrier office.
5. Shipping Restrictions
We do not ship to P.O. Boxes, military addresses, or certain countries due to restrictions. If you place an order to a restricted location, we will contact you to arrange an alternative solution.
6. Delays
We are not responsible for shipping delays caused by:
Carrier issues
Weather
Customs processing
Incorrect shipping addresses
If your order is delayed beyond the estimated delivery window, please contact us and we will do our best to assist.
7. Questions?
If you have any questions or concerns about your order or shipping, please contact us here on our support page.
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